Smart is over, it’s time for Intelligent Phones.
The mode of communication changed altogether with the arrival of mobile phones in our lives. It got wider and more meaningful once the world was exposed to smartphones.
The mode of
communication changed altogether with the arrival of mobile phones in our
lives. It got wider and more meaningful once the world was exposed to
smartphones. However, changing technology parameters and fundamentals are
calling for yet another disruption in the communication space — this time with
Intelligent Phones. Smart is not necessarily intelligent but intelligent is
always smart. By this definition, today’s smartphones are not necessarily
intelligent devices.
A smartphone lets us do myriad of things in
ways that bring efficiency, effectiveness and productivity in our lives — such
as workplace communication. With smartphones, we have been able to not only
manage e-mails promptly but also connect seamlessly with people and friends on
real-time platforms like WhatsApp, Facebook that
are more informal but quick and effective means to make critical decisions in a
highly-competitive world.
Now, Artificial Intelligence (AI) is
set to play an integral role in making the smartphones of the future.
Algorithm-based intelligence has already begun to percolate in premium
smartphones. As adoption and usage evolve, AI will soon become a rudimentary
thing in smartphones. However, the present approach is about finding areas
where AI has usage as stand-alone technology and for convenience, integrating
it with smartphones makes it user-friendly. This, however, is not going to make
the smartphone intelligent; it will only make them super or extra-smart —
capable of doing more things.
An Intelligent Phone, however, is one
which will have “thinking” capabilities and decide the next course based on the
user’s preferences and priorities. For instance, we now have several advanced
capabilities in smartphones — but there are manual interventions that we, as
users, have to apply, like enabling and disabling network capabilities. Why
shouldn’t the smartphone be intelligent enough to decide which network
capability to enable or disable based on usage?
Right now, if Wi-Fi is enabled, the
cellular data goes into hibernation. Why can’t the phone decide which one to
use based on several criteria like cost of data, application being used, type
of data being accessed and so on? If a user gets into a car, the smartphone
should be intelligent enough to decipher through AI and connect to the audio
system via Bluetooth. Similarly, the airplane mode should be enabled while
someone is airborne.
All these may sound too basic as
capabilities. These will not only bring comfort for the user but also have
implications on battery consumption as well as in ensuring that there are no
“loopholes” enabled which may not be in use in the device. Smartphones have
focused primarily on the applications and features they can support. It has not
evolved to communicate better with the user as per his or her preferences and
priorities.
One hindrance was the evolutionary
phase of AI; but since AI has now become a reality, the device should add
intelligence and move beyond applications and functionality. As the smartphone
industry looks for innovation in a market that is near its saturation point,
the Intelligent Phone could be a saviour for the industry. It could rejuvenate
consumer interest and, hence, the market itself.
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